Fairmount Behavioral Health System

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Thank you nurse Marcus for your compassion and help ... Just to know you and for giving me insight on how my child is doing... first time she was there last year we felt lost in the unknown of my childs where about.... God bless you

Aug 2018 -- Adolescent Unit -- provided exceptional care, great communication, coping plus esteem building tools my granddaughter needed. My granddaughter did say they don't mess around there yet she arrived home with great coping skills and improved self-esteem. As with all of these facilities, pack old clothes and shoes as the children are personally responsible to take care of their own belongings. The facility and program meet the needs our family relative to supports her mother needed -- clear communication, in-depth understanding as to what will be needed at home and options as to services available to them upon release.

The staff was extremely professional and nice . Dr Sem was very rude, she saw me walking behind her to come into the facility and shut the door in my face, I had to ring the bell to be let in,once she saw me come in she didnt apologize not acknowledge she saw me.The ladies at the reception desk were so nice and very apologetic for her rude unnecessary behavior. To think we leave our children with people like her. She should be ashamed of herself.

I was here for 4 days. I found the staff was great. I wanted the help and I got the help. I took home all the coping skills I learned and so far so good Thank you Jesus. I had a very positive experience here. N1...Sue

I think you get what you put in out of places like these. I was placed here involuntarily, and honestly that was the best for my own safety. I had been admitted to other places before and all I could think about during those times were how much I hated it and how they wouldn’t let me out or listen to me. Thinking back, i honestly just didn’t want the help yet, and was angry to be “trapped somewhere”. My time here was one of my last two times being admitted (the last time at Mercy), and those last two times saved my life. I suppose it was time for me and I felt like I WANTED to be better, and so I didn’t feel so trapped anymore, even though it might have seemed that we were. I was more cooperative, I wanted to hear what everyone had to say, and so I actually learned a lot. They even introduced me to an art therapist during my time here. There were small smoking breaks, for smokers, and we even had group therapy outdoors when the weather was nice. I’m now 2 years cut free at 24 (I started when I was 11), and successfully coping with type one BPD. My recovery started here and also started with myself, mostly.

I was in the rehab facility from Aug 1st 2017 to Aug 28th 2017. This isn’t a 5 star resort facility it’s a down to the basics intense program. I have been clean since and this is my 4th rehab in 2yrs. Mr. Ray (Rehab peer specialist) thank you from the bottom of my heart thank you for the knowledge you passed along to me about addiction and why I was never able to stay clean. You sir helped save my life and helped me to help myself get off and stay off of heroin. All I had to do was shut up and listen to what you and the other staff had to say. It’s a really simple program for complicated people. You seriously helped shed some light in some very dark places within myself ;) also thanks to Mrs. Paula, Mrs. Amanda, my counselor Jordan and Johnathan who now works on the juvenile unit. You guys are some of the most honest helpful people I have ever encountered in life and it shows that you truly love your jobs in the quality of your work and the help you provide in terms of groups and advice to addicts such as my self. You all truly helped me overcome my addiction and stay clean. Also thank you to the rest of the staff I didn’t mention. From the Psych unit to the Rehab I’ve been in both facilities and I know how hard your jobs can be. People are homeless begging for help and get a week clean and think they know everything. They don’t know anything! Seriously thank you all for the help you provided to me. You guys are amazing. This isn’t a country club don’t expect to be catered to. You get what you put in to it. The staff is 5 Star

This facility helped save my life. I had been to 5 rehabs. You get what you put into your recovery. Perhaps it was just “my time” to finally wake up and get clean, but Fairmount was the last rehab I have been in, and have since been clean for 2 years. The staff was supportive, the doctors were intelligent, and it was the only rehab I had been in that really advocated the females to love and forgive themselves.

A lot of these negative reviews sound like sour grapes to me. I was there for 2 1/2 weeks and found the experience extremely helpful. My meds were adjusted properly and I am feeling much better, thanks to Dr. Lee Silverman and, for the most part, a very pleasant and helpful staff. Rats? Patient abuse? Filthy? Rubbish! Yes, there were fights, between PATIENTS. If anyone was abused it was the staff, verbally and physically. And the only times I saw patients physically restrained and sedated were when they were acting out aggressively: throwing chairs, POUNDING on the glass of the nurses station, fighting, etc. I saw my social worker several times (Miss Jasmine), had a private therapist (Miss Becca) and could find staff anytime I needed to talk or vent. I NEVER saw even one instance of patient abuse. On N-5 the staff took a lot of flak and kept their cool. Most of the groups were about 45 minutes long and some patients didn't even bother attending. You reap what you sow; you have to invest in your own recovery, be it addiction or mental illness, or both. No one can do it FOR you. Nothing ventured, nothing gained. I would wager a lot of these complainers expect someone else to do the work for them. After all, it isn't pleasant to confront your personal demons but for healing to occur it must be done. I would not hesitate to go back here (if I ever need to) and would recommend it to people I know. Stop your whining! Props to Miss Abigail, Miss Loretta, Mr. Owen and Mr. Maurice (N-2).

I feel like a lot of people had never been to a rehab before going to Fairmount and we're expecting rehab to be something it isn't. No, you aren't going to get personal massages, or ride horses, or sit in Jacuzzis while you're there. Rehab is intended to begin your recovery from drugs and/or alcohol, and that's what this place does. There are plenty of groups and plenty of time to talk to techs or nurses about your concerns. Each person is assigned a counselor, who you meet with Monday-Friday each day. They help you find housing for when you leave, they'll help get your dietary needs sorted out, they'll talk to you about personal needs and concerns. There are plenty of cigarette breaks and time to relax and chill out. After most groups and each meal you get a smoke break, which is 15 minutes long. Plenty of down time. You're allowed to use the phone every day (I've been in rehabs where you can only use it once per week). You get three meals (oftentimes including second helpings) and a snack at the end of the night. The kitchen will make a birthday cake for anybody who is celebrating a birthday. On Saturdays and Sundays there are less groups, so often the staff will put on movies or allow you to nap/relax in your room (as long as there isn't a group going on). The horror stories people wrote on here are exaggerations, completely. It is NOT as terrible as they make it seem. Keep in mind not everybody wants to go to rehab to get better. Some are forced there, so of course they're going to dislike it and bash it. Others may have expected it to be like a mini-resort/vacation. If you go in with the mindset that you're there to get better, you will. That's all there is to it.

My son is currently a patient there. Kelly Cummings is his Social Worker and after 3 1/2 years and 10 hospitalization this is the first time I feel like someone cares about my son and me and it has been a significant change. Thanks to the doctors and staff and especially Kelly with her dedication and follow-up with me. I am truly astounded and have hope for his future.

Recently my grandson and I experienced a event which necessitated his being involved with the partial hospitalization program at Fairmount. His assigned therapist, Ms. Tanya Parnell, explained the process, guided us thru and continually provided support. My grandson and I have greatly benifited from this experience! Thank you to All of the staff.

. 30 years ago Fairmount Institute in Roxborough believed in this little teenager with a big attutude, bigger mouth and biggest problem. I was in a 30 day program and 3 weeks had passed with me fighting every minute...until I wasn't. With only days left, the rehab called my parents telling them they saw hope, real hope but only if I stayed another month. That was a huge bill that my (amazing) parents weren't ready for. The rehab called back to say they had a scholarship, they would cover the cost of the 2nd month completely. That scholarship saved my life...literally!!!! I had no plans for sobriety in week 4 but week 5 was eye-opening. I AM a addict. I DO have a huge problem. Week 6-7 I realized I not only need to change but I AM changing. I accepted my addiction and the steps (12 step program) I needed to honestly complete to save my life. My parents and Fairmount believed in me and gave me the strength to believe in myself. I got through some devastating times (near fatal car accident and losing my dad -my most favorite person ever) without drinking. I can do it, you can do it. Sorry this became a novel but its the most important part of me. Fight the fight, get help!!!! It works, Im proof!!!!! Thanks to all of you in my life that support my recovery. 30 years!!! I couldn't do it without the support. Keep in mind, its rehab - not The Ritz. Its a family disease so get your family in there for the family sessions. No one canaaaaaaaaaaaaaaaaa2a this alone...EVER!!! Thank you Fairmount 1987!!! sad fact I met. About 100 kids in that 60 days. As they left, we. Kept In contact

I am surprised at how poor some of the reviews are here. A brought a close family member here 3 years ago, and they were wonderful. They kept me informed on her progress, were wonderful during family sessions, and really seemed to work on the "whole" patient - from both an addiction perspective as well as psychological perspective. I can't say enough good things about Fairmount. I would recommend to anyone with addiction/psychological/dual diagnostic issues issues.

This review is being written on behalf of a close family member who was recently admitted to Fairmount. This is someone who has a 20 year history of receiving mental health treatment and care, including numerous admissions to at least 10 different mental health care facilities in the Philadelphia area. He communicated to me that the care he received at Fairmount was exceptional, and that his previous experiences at other facilities paled in comparison. He was most impressed that for the first time, he was actually involved in his own treatment plan, and his thoughts and opinions were heard and taken seriously. He couldn't say enough about how wonderful his doctor was, and the staff were just as caring and understanding. He raved about everything, from the cleanliness of the place, to the comfort of his room...to the high quality of the meals that were served! He had no complaints whatsoever, which says a lot, because he never had anything nice to say about his past experiences at other inpatient facilities. For the first time in years, he was feeling positive about his life and his future. This is a huge breakthrough, and I have nothing but praise for the staff at Fairmount who helped him get through a very difficult time, and more importantly, a positive outcome was achieved, from what initiallly seemed like a hopeless situation. The negative reviews posted here are mind-boggling! Its quite obvious that some people have very little experience or knowledge about the availability of high quality services in this area. If they did, they would have a great appreciation for Fairmount .....for thier excellence in delivering quality care and dedication to helping patients in need!

Yo the best. Miss yo all. Thanks for saving my life. Jon, Ray bigg Kev yo the best